Quotien

Map the work.
Build what
matters.

the problem

AI adoption starts with tools. Transformation starts with the work.

Organizations are deploying AI without a clear view of how work moves across teams, systems, decisions, and exceptions. Traditional discovery relies on lengthy workshops, fragmented interviews, and static process documents that are outdated before implementation begins.

Quotien closes the gap between AI ambition and production by mapping the work, identifying where AI creates real value, and defining what should be built in an implementation-ready PRD.

example workflow / telecom refund request
CustomerAgentBillingRetentionnoyesL1Refund requestreceivedL2Verify identityL2Pull billing,locate chargeL3Analyze cause& eligibilityEligible?L0Deny & offergoodwillL0Approve refundL2Process & codeL3Log notesL1Confirm & close

Decide how far each step should go.

Quotien assigns the right automation level to every step before estimating impact, effort, risk, and readiness. Routine work can move faster while judgement, approvals, and exceptions stay with people.

L0

Manual

People decide and act.

L1

AI assisted

AI drafts, extracts, or recommends. A person decides.

L2

Rules based

Defined rules execute routine work and route exceptions.

L3

Autonomous agent

An agent acts within guardrails. People review exceptions and outcomes.

how we work

Explore. Decide. Deploy.

Start with the work as it exists. Turn operating evidence into a decision, a build-ready specification, and a deployed workflow.

01 / explore

Map the work

AI agents interview the people who do the work and capture steps, systems, timing, controls, exceptions, and bottlenecks.

you receive
Interactive workflow map
  • Owners, systems, and timing
  • Inputs, outputs, and exceptions
  • Bottlenecks and automation levels
02 / decide

Define the first build

Assess impact, effort, risk, and readiness. Decide where AI should assist, automate, or leave control with people.

you receive
Roadmap and implementation PRD
  • Current and future state
  • Prioritized interventions
  • Requirements, integrations, and metrics
03 / deploy

Put it into production

AI engineers work directly with operators and IT to build, integrate, and pilot the selected workflow.

you receive
Working production pilot
  • Agents and automations
  • Controls and failure handling
  • Measurement and rollout plan
embedded AI engineers

AI engineers embedded in the work.

Quotien's AI engineers work directly with your operators and IT team to build, integrate, and pilot the selected workflow. The map provides the evidence. The implementation PRD defines the build.

Plan a deployment
process owner / Quotien AI engineer / client IT
01

Validate

Confirm the workflow, baseline, target metric, system boundaries, and human approval points.

02

Build

Develop the agents and automations. Connect existing systems. Add logging, controls, and failure handling.

03

Pilot

Run the workflow with a bounded team or entity. Measure it against the agreed baseline.

04

Scale

Train operators, expand the rollout, and reuse the delivery pattern across the next workflows.

Built for process owners.

Operations and COO

See cross-functional delays, quantify the cost, and decide what to fix first.

Finance and back office

Turn approvals, reconciliation, and data entry into measured automation opportunities.

Transformation and IT

Connect process evidence to systems, controls, and implementation plans.

explore offer

Compare three workflows. Select the first build.

Map up to three workflows at no cost. Compare impact, effort, risk, and readiness to identify one implementation case with clear value, scope, and ownership.

sample workflow
impact
effort
risk
readiness
decision
Telecom refund request
customer service / telecom
high
medium
medium
high
first build
Customer onboarding
revenue / operations
high
medium
medium
medium
next
Support escalation
service / customer success
medium
low
low
high
quick win

Portfolio output. Recommended first deployment, business case, implementation PRD, and named owners.

Start the three-workflow review

From exploration to production.

Explore at no cost. Engage Quotien when there is a clear workflow, measurable value, and an implementation case.

01 / explore
Free
Map three workflows and identify the strongest implementation case.
  • Three guided workflow interviews
  • Process maps and opportunity reports
  • Cross-workflow portfolio comparison
  • Recommended first build and PRD
Map the first workflow
first engagement
02 / deploy
Scoped engagement
Put the selected workflow into production with a Quotien AI engineer.
  • Embedded AI engineer
  • Agent and automation development
  • System integrations and controls
  • Pilot, measurement, and rollout
Plan a deployment
03 / scale
Custom engagement
Deploy across functions with an embedded Quotien team.
  • Multiple workflow deployments
  • Shared architecture and governance
  • Reusable controls and delivery patterns
  • Continuous measurement and improvement
Talk to Quotien

EU resident. Procurement ready.

data residency
EU resident by default. Frankfurt primary. Zurich available for Swiss-resident inference. Data leaves the region only through customer-initiated export.
privacy
Customer data is never used for training. PII is redacted before model calls. Admins can complete right-to-erasure requests.
access and audit
SAML 2.0 and OIDC SSO. SCIM provisioning. Role and map-level access. Audit logs for security-relevant events.
model and language
Vendor-neutral across Anthropic, OpenAI, and Mistral. German, French, and English at parity. SOC 2 and ISO 27001 in progress.

Common questions.

Is the three-workflow review free?

Yes. Map up to three workflows, receive the individual reports, and compare the opportunities. Implementation is a separate engagement.

What happens after the third workflow?

Quotien creates an opportunity portfolio, recommends the first deployment, and prepares the implementation PRD. You can review the case with the Quotien team.

What does each workflow produce?

An interactive process map, a transformation roadmap, and an implementation-ready PRD with requirements, integrations, controls, acceptance criteria, and metrics.

Who implements the selected workflow?

Your team can use the PRD internally, or Quotien's AI engineers can build, integrate, pilot, and support rollout alongside your operators and IT team.

Do I need to connect my systems?

No connection is required for exploration. During deployment, Quotien scopes the system access and integrations required for the selected workflow.

Where is the data hosted?

EU resident by default, with Frankfurt primary and Zurich available for Swiss-resident inference. Customer data is never used for training.

Map the first workflow.

Three maps create the portfolio. One becomes the first build.

Start the free review Discuss a deployment